模板【一封投诉函】Dear Sir/Madam,I'm writing to make a complaint about the dictionary which I bought in your online store. When I received it I liked the appearance of the dictionary very much , but there are several problems in it. To begin with, the dictionary gives its auto power off when I use it sometimes. More addition, the butten "A" doesn't work, and it doesn't even react at all when I press it hard. Last but not least, there is a creck in the screen of the dictionary. For I'm preparing for the exam and I need a dictionary badly, I hope that you could replace my dictionary or give me a refund as soon as possible. I trust that you will take my complaint seriously and make a settlement of this matter.Looking forward to hearing from you soon.Yours,Zhang Wei 开头：使用一般现在时就可以了，但还要根据实际情况来加以区别；开头的自我介绍--用一般现在时；交代投诉内容----因为牵涉到过去发生的事情，所以要用一般过去时；若关系到该事情对现在的影响，也可使用现在完成时；表明本人撰写投诉函的目的和要求：用一般现在时即可； 正文：说明情况----------------------用一般过去式；讲清利害，分析利弊------------酌情使用一般现在时；提出解决问题的建议，表明希望如何处理--使用一般现在时； 结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复---酌情使用一般现在时，或一般将来时。
【最好多看一些英语论文方面的文章，词汇量很重要，语法讲究技巧，望采纳！】
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北京邮电大学通信院21年考研分数线预测？
