5 GE Railways plc (GER) operates a passenger train service in Holtland. The directors have always focused solely on
the use of traditional financial measures in order to assess the performance of GER since it commenced operations
in 1992. The Managing Director of GER has asked you, as a management accountant, for assistance with regard to
the adoption of a balanced scorecard approach to performance measurement within GER.
Required:
(a) Prepare a memorandum explaining the potential benefits and limitations that may arise from the adoption of
a balanced scorecard approach to performance measurement within GER. (8 marks)
正确答案：(a) To: Board of directorsFrom: Management AccountantDate: 8 June 2007The potential benefits of the adoption of a balanced scorecard approach to performance measurement within GER are asfollows:A broader business perspectiveFinancial measures invariably h
