(d) Describe the three stages of a formal grievance interview that Oliver might seek with

(d) Describe the three stages of a formal grievance interview that Oliver might seek with the appropriate partner

at Hoopers and Henderson following the formal procedure. (9 marks)

Part (d):Oliver should arrange a formal grievance interview with the appropriate partner. Both Oliver and the partner need to be aware thatthe grievance interview follows three steps in a particular and logical order. The meeting between Oliver and the pa