A、内部缺陷成本(Internal Failure Cost)
B、评估成本(Appraisal Cost)
C、外部缺陷成本(External Failure Cost)
D、客户满意成本(Customer Satisfaction)
正确答案:C
答案解析:略

A、内部缺陷成本(Internal Failure Cost)
B、评估成本(Appraisal Cost)
C、外部缺陷成本(External Failure Cost)
D、客户满意成本(Customer Satisfaction)
正确答案:C
答案解析:略