Itisoftensaidthatpolitenesscostsnothing.Infact,itseemsthatalittlemorepolitenesscouldsavebusinesses£5billioneveryyear.Frequentlyhearingthephrase“thankyou”or“welldone”meansthesametostaffasamodestpayrise.
Praiseandencouragementalsomakesemployeesmorelikelytoworkhardandstayintheirjobs.Inthiswaythebusinesscompaniescansavethecostoffindingnewemployees.Athirdof1,000workerssurveyedbyaconsultingfirmsaidtheydidnotgetthankedatallwhentheydidwell-andafurtherthirdsaidtheywerenotthankedenough.Inbothcases.staffsaidtheyfeltundervalued,meaningtheywerelesslikelytoexertthemselvesandweremorelikelytolookforemploymentelsewhere.
Theresultofthesurveyshowsthattherewouldbearound£5.2billionlossinproductivityiftheemployeesfeltlessappreciated.Accordingtothefirm,praisingstaffhasthesamepositiveeffectasa1percentpayrise-andworksoutmuchcheaperforbosses.Threeoutoffouremployeessaidthatr egularacknowledgementbytheirbosseswasimportanttothem,butonlyaquartersaidtheywereactuallygivenasmuchpraiseastheyfelttheyneeded.
Thesurveyfoundthatthoseinblue-collarandmanualjobswerelesslikelytobegivenanyrecognitionfordoingwell.Butitseemsthattheymostneedsuchpraise.
Inregionalterms,Scottishstafffeltmostundervalued.Fouroutoftenworkerssaidtheywereneverthankedandeightoutoftensaidtheywouldlikemorepraise.However.workersintheNorth-Eastarelessimpressedbybeingpraisedbytheboss,asonly69percentsaidtheyfelttheneedtobetold“welldone”regularly.Olderemployeesandwomenneedthemostr eassurance,accordingtopsychologistAverilLeimon.Shesaidthatwordsofpraisedidmorethancreatingapleasantplacetowork-theycouldevenpromoteprofits.
Thesurveyindicatesthatpolitenesscouldsavebusinessesahugeamountofmoneyeveryyearbecause______.
A.politenessmakesemployeesexpectpayrise
B.politenessislesslikelytomakestaffworkharder
C.politenesshelpsemployersfindproperemployees
D.politenesshelpsemployersreducethecostofstaffemployment
正确答案:D解析:推理判断题。由第二段第一、二句可知:赞美和鼓励能使员工更努力地工作并且坚持原有的岗位,这样,公司就可以省下雇请新员工的钱。因此,礼貌可以帮助雇主节省雇请新员工的钱。因此,D项符合题意。



