Supposeyouhavefoundsomethingwrongwiththeelectr onicdictionarythatyouboughtfromanonlinestoretheotherday,Writeanemailtothecustomerservicecenterto
1)Makeacomplaintand
2)Demandapromptsolution
Youshouldwriteabout100wordsonANSERESHEET2
Donotsignyourownnameattheendoftheletter,Use"zhangwei"instead.
正确答案：DearSirorMadame,
Asoneoftheregularcustomersofyouronlinestore,Iamwritingthislettertoexpressmycomplaintagainsttheflawsinyourproduct—anelectr onicdictionaryIboughtinyourshoptheotherday.
Thedictionaryissupposedtobeafavorabletoolformystudy.Unfortunately,Ifoundthatthereareseveralproblems.Tobeginwith,whenIopenedit,Idetectedthattheappearanceofithadbeenscratched.Secondly,Ididnotfindthebatterypromisedintheadvertisementpostedonthehomepageofyourshop,whichmakesmefeelthatyouhavenotkeptyourpromise.Whatisworse,someofthekeysonthekeyboarddonotwork.
Istr onglyrequestthatasatisfactoryexplanationbegivenandeffectivemeasuresshouldbetakentoimproveyourserviceandthequalityofyourproducts.Youcaneithersendanewonetomeorrefundmemymoneyinfull.
Iamlookingforwardtoyourreplyatyourearliestconvenience.
Sincerelyyours,
ZhangWei
