C
PacingandPausing
Saratr iedtobefriendheroldfriendSteve'snewwife,butBettyneverseemedtohaveanythingtosay.WhileSarafeltBettydidn'tholdupherendoftheconversation,BettycomplainedtoStevethatSaranevergaveherachancetotalk.Theproblemhadtodowithexpectationsaboutpacingandpausing.
Conversationisaturn-takinggame.Whenourhabitsaresimilar,there'snoproblem.Butifourhabitsaredifferent,youmaystarttotalkbeforeI'mfinishedorfailtotakeyourturnwhenI'mfinished.That'swhatwashappeningwithBettyandSara.
ItmaynotbecoincidentalthatBetty,whoexpectedrelativelylongerpausesbetweenturns,isBritish,andSara,whoexpectedrelativelyshorterpauses,isAmerican.BettyoftenfeltinterruptedbySara.ButBettyherselfbecameaninterrupterandfoundherselfdoingmostofthetalkingwhenshemetavisitorfromFinland.AndSarahadahardtimecuttinginonsomespeakersfromLatinAmericaorIsrael.
Thegeneralphenomenon,then,isthatthesmallconversationtechniques,likepacingandpausing,leadpeopletodrawconclusionsnotaboutconversationalstyle.butaboutpersonalityandabilities.Thesehabitualdifferencesareoftenthebasisfordangerousstereotyping(思维定式).Andthesesocialphenomenacanhaveverypersonalconsequences.Forexample,awomanfromthesouthwesternpartoftheUSwenttoliveinaneasterncitytotakeupajobinpersonnel.WhenthePersonnelDepartmentgottogetherformeetings,shekeptsearchingfortherighttimetobreakin--andneverfoundit.Althoughbackhomeshewasconsideredoutgoingandconfident,inWashingtonshewasviewedasshyandretiring.Whenshewasevaluatedattheendoftheyear,shewastoldtotakeatr ainingcoursebecauseofherinabilitytospeakup.
That'swhyslightd ifferencesinconversationalstyle--tinylittlethingslikemicrosecondsofpause-canhaveagreateffectonone'slife.Theresultinthiscasewasajudgmentofpsychologicalproblems---eveninthemindofthewomanherself,whoreallywonderedwhatwaswrongwithherandregisteredforassertivenesstr aining.
64.Whatd idSarathinkofBettywhentalkingwithher?
A.Bettywastalkative.
B.Bettywasaninterrupter.
C.Bettydidnottakeherturn.
D.BettypaidnoattentiontoSara.
正确答案:C


