英语翻译货物已经发出,航空小包是无跟踪查询信息的.前一段时间由于欧美出现雪灾.导致一些邮件延误.现在情况已经好转,相信你

Dear customer,Your order has been shipped。 Unfortunately, we do not provide tracking number for small air parcels。 The delivery date is delayed due to the winter storm recently in Europe。 This condition is getting better now。 Please wait patiently for several more days。 I have requested an official inqury from the post office。 The result should come soon。 If the package is missing or detained by the customs, I will reship the order or issue a refund to you as soon as possible。 We guarantee zero risk to our customers。 Thank you for your patience。 Wish you have a pleasant day。Sincerely,XXX (署名)