题文
阅读下面短文，掌握其大意，从每题所给的A、B、C、D四个选项中，选出最佳选项，并在答题卡上将该项涂黑。Every fast-food employee knows that the drive-through window is the worst position. The window sticks with constant ice; the roar of engines hurts your ; your words are lost in the howling wind.
On a afternoon, everything changed.
Every once in a while, the sub-zero temperatures seal a windows shut. Drivers don’t exactly enjoy having to stand outside in the cold, their orders into a speaker box, when they expect to drive through on their heated leather seats. In such cases, most customers tend to show their annoyance to the employees.
This woman was .
“I’ll get the next car’s as well,” she said as she came up to the window to pay. She stood outside, much snow on her hair. Though she was obviously freezing, her bright lit up her face like a fire.
“You can’t their drinks,” I said, confused and tired.
“No, but I’ll buy them,” she said. “Pay it forward and all that.”
Completely puzzled, I charged her as , and when the next customer arrived at the window I explained what had just happened. I watched as his changed — first angry to be out in the cold, then at the random act of kindness, and finally, delighted by his .
“I suppose I’ll pay for the next order then,” he replied, nodding and waving at the impatient driver him. He over the cash and received his pre-paid hot drink.
The trend continued. Customers arrived annoyed, only to leave and pleased. Some were shocked to spend much more than they had expected, others ended up receiving their order for less than half the price.
Five vehicles passed, then ten, then twenty. No one refused to pay. Customers stood at my window a fist-full of change to buy drinks for a complete stranger. Cars drove off, honking (鸣笛) and their thanks.
It only takes one customer, one person, to change the entire of traffic. It only takes one moment, one smile, to warm up even the coldest of days.
小题1:A．earsB．handsC．feetD．back小题2:A．freezingB．sunnyC．warmD．usual小题3:A．truck’sB．vehicle’sC．car’sD．lorry’s小题4:A．offeringB．throwingC．screamingD．cancelling小题5:A．politeB．angryC．popularD．different小题6:A．numberB．coffeeC．feeD．order小题7:A．coveringB．increasingC．gatheringD．falling小题8:A．eyesB．smileC．hairD．annoyance小题9:A．payB．takeC．buyD．bring小题10:A．instructedB．requestedC．directedD．suggested小题11:A．gestureB．expressionC．figureD．feeling小题12:A．inspiredB．upsetC．surprisedD．disappointed小题13:A．turnB．senseC．deedD．luck小题14:A．beyondB．beforeC．besideD．behind小题15:A．tookB．lookedC．handedD．thought小题16:A．shyB．calmC．anxiousD．regretful小题17:A．whileB．sinceC．asD．unless小题18:A．makingB．emptyingC．lyingD．holding小题19:A．explainingB．sendingC．introducingD．casting小题20:A．jamB．rowC．flowD．line 题型：未知难度：其他题型
答案
小题1:A
小题2:A
小题3:B
小题4:C
小题5:D
小题6:D
小题7:C
小题8:B
小题9:B
小题10:B
小题11:B
小题12:C
小题13:D
小题14:D
小题15:C
小题16:B
小题17:A
小题18:B
小题19:B
小题20:C
解析
作者是快餐店的服务员，在寒冷的日子，顾客都不愿意下车，在车里面购买食物，有的迁怒于服务员，但是一个妇女的善举改变了这个情况，温暖了最冷的日子。
小题1:考查名词辨析：A. ears耳朵，B. hands手，C. feet脚，D. back后面，发动机的轰鸣声伤害你的耳朵，选A
小题2:考查形容词辨析：A. freezing寒冷的，B. sunny晴朗的，C. warm温暖的，D. usual通常的，从下文的：Drivers don’t exactly enjoy having to stand outside in the cold,可知这是一个寒冷的下午，选A
小题3:考查名词辨析：A. truck’s卡车的，B. vehicle’s车辆的，C. car’s汽车的，D. lorry’s货车的，从下文的：Drivers don’t exactly enjoy having to stand outside in the cold, 从下文的：Five vehicles passed,可知寒冷的温度将车辆的窗户关了起来，选B
小题4:考查动词辨析：A. offering提供，B. throwing扔，C. screaming 尖叫，D. cancelling取消，因为是在汽车里面，所以他们对着话筒大声尖叫订单，选C
小题5:考查形容词辨析：A. polite礼貌的，B. angry生气的，C. popular流行的，D. different不同的，从下文的描述，可知这个妇女和其他人不一样，选D
小题6:考查名词辨析：A. number数量，B. coffee咖啡，C. fee费用，D. order命令，订单，从下文的：“You can’t 49 their drinks,” I said, confused and tired. 可知这个妇女要帮下一个顾客拿点的食物，选D
小题7:考查动词辨析：A. covering覆盖，B. increasing增加，C. gathering聚集，D. falling落下，她站在外面，头上聚集了很多的雪，选C
小题8:考查名词辨析：A. eyes眼睛，B. smile微笑，C. hair头发，D. annoyance生气，她灿烂的微笑点亮的她的脸，选B
小题9:考查动词辨析：A. pay付钱，B. take拿走，花费，C. buy买，D. bring带来，你不能拿走他们的饮料，选B
小题10:考查动词辨析： A. instructed 指导，B. requested 要求，C. directed指导，D. suggested建议，我象她要求的那样给她结账，选B
小题11:考查名词辨析：A. gesture手势，B. expression表达，表情，C. figure 数字，人影，D. feeling感觉，从下文的：first angry to be out in the cold, then 52 at the random act of kindness, and finally, delighted by his 53 .可知这些顾客的脸上表情的变化，选B
小题12:考查形容词辨析： A. inspired激发，B. upset不安，C. surprised惊讶的，D. disappointed失望的，先是生气，然后惊讶，最后是高兴，选C
小题13:考查动词辨析：A. turn转弯，B. sense 感觉，C. deed事情，D. luck幸运，从上文的：then 52 at the random act of kindness, and finally,可知得到免费的食物是很幸运的，选D
小题14:考查介词辨析：A. beyond超过，B. before在…前面，C. beside在…旁边，D. behind在…后面，向后面的不耐烦的司机挥手，选D
小题15:考查动词辨析：A. took拿走，B. looked看，C. handed递交，D. thought想，他递交的现金，接受了之前付过钱的饮料，选C
小题16:考查形容词辨析：A. shy 害羞，B. calm冷静的，C. anxious焦虑的，D. regretful遗憾的，顾客来的时候，都很生气，走的时候都是很冷静和高兴的，选B
小题17:考查连词辨析：A. while 然而，B. since自从，C. as正如，D. unless除非，有的人很惊讶花的钱比他们预想的多，然而有的人付的钱只有一半。这里表示对比，选A
小题18:考查动词辨析：A. making制作，B. emptying倒空，C. lying躺，D. holding持有，顾客将一手的零钱倒空为陌生人买饮料，选B
小题19:考查动词辨析：A. explaining解释，B. sending送，C. introducing介绍，D. casting投掷，汽车开走了，鸣笛发送感谢，选B
小题20:考查名词辨析：A. jam果酱，B. row排，C. flow流动，D. line线，只是一个顾客就改变了车流，只要片刻就温暖了最冷的日子。选C
考点
据考高分专家说，试题“阅读下面短文，掌握其大意，从每题所给的A.....”主要考查你对 [人生感悟类阅读 ]考点的理解。人生感悟类阅读
人生感悟类阅读的概念：
生活感悟类的文章就是指能给人心灵以启迪，使人从中受到教育的文章。这类文章的体裁可以是记叙文，如生活中一些感人故事或情感故事，有点类似心灵鸡汤一样的短文。
生活感悟类阅读解题指导：
一、文章特点：
生活感悟类的文章就是指能给人心灵以启迪，使人从中受到教育的文章。这类文章的体裁可以是记叙文，如生活中一些感人故事或情感故事，有点类似心灵鸡汤一样的短文。有时故事的结尾会有一句“点睛之笔”，点出全文的中心思想，就像《伊索寓言》里的寓言一样。还可能是夹叙夹议的哲理散文或生活随笔。散文随笔通常会阐述一种朴素易懂，耳熟能详的人生道理或宝贵品质。文章的结构和议论文类似，一般是总分总或总分结构。每段首句或尾句为主题句（论点），其它句子围绕主题展开论述（论据），论证方法多种多样，或举例，或引用名言，或正反对照等。
二、解题技巧：
针对生活感悟类文章的特点，做这类文章的完形填空时，要特别注意以下几点：
1、重点理解全文的首句。如果是记叙文，找出when，where，who，what等基本要素。如果是散文随笔，充分理解文章的中心句—全文的主题。
2、阅读全文的结尾段或结尾句，有助于理解文章所阐述或蕴含的哲理、感悟或忠告等。
3、调动自己的背景知识和情感。这类文章不会讲大道理也不会涉及到一些很专业的知识技术领域，而是谈一些小事和简单的道理，所以如果读者能和作者产生感情上的共鸣，读者会更好地把握作者的意图态度，从而提高做题的准确度。因此，考生在平时要做一个有心人，即用心去感悟生活中发生的小事，思考人生的一些基本道理，多阅读一些短小精悍的美文，多写写自己的心情故事和对生活学习的感悟。只有平时多用心，做题时才能调动自己的背景知识和情感。
