题文
Hilton Shanghai, the city's first international hotel, has been recognized as a top business hotel in Shanghai for its convenient location and outstanding facilities for more than 20 years.However, the hotel's newly appointed general manager Gerd Knaust says it is the people that make the hotel successful.
More than 380 employees have been working with the hotel for more than 15 years. Some of them have personal relationships with customers.
''It's a people-relation business,'' Knaust says. ''They really tell me about the stories in the last 15 years. It's something very nice to listen to. It's also a lasting memory for the guests.''
In fact, over the years, some of the guests have stayed in the hotel 200 or even 300 times.
Knaust, who has been working in the hospitality industry for more than 30 years, started his career as a chef in Germany. During his early 30s, Knaust already moved to the top in the culinary (烹调的) field as director of kitchen of Hyatt Regency Cologne in Germany.
After holding several general manager positions in Mandarin Oriental hotels, Knaust joined Hilton International as the general manager to open the Conrad and Doubletree by Hilton at Haitang Bay, Sanya in 2010.
When he was appointed as the general manager of Hilton Shanghai in November, he not only was heavily involved in recruitment, sales and marketing strategies but also he worked closely with the food and beverage team to develop the hotel's restaurant concepts and menus.
''I believe that we should offer quality and healthy food.'' he says.
Knaust believes that a hotel must value the customers' comments on Ctrip, Trip Advisor and other platforms, etc.
''It keeps us more on guard to be 100 percent professional,'' he says.
小题1:Why do business travelers choose Hilton Shanghai?A．Because of its location, facilities and good service.B．Because it is in Shanghai.C．Because its general manager is excellent.D．Because some customers are the staff’s relatives.小题2:From the passage we know ______ .A．Hilton Shanghai is the first international hotel in ChinaB．Gerd Knaust thinks that the staff is the most important in making the hotel successful C．Gerd Knaust has worked in Hilton Shanghai for more than 20 yearsD．most of the employees in Hilton Shanghai have personal relationships with customers小题3:Knaust joined Hilton International as the general manager to ______.A．start his career as chefB．be involved in recruitmentC．open the Conrad and DoubletreeD．develop the hotel’s restaurant concepts and menus小题4:Trip Advisor in the last paragraph but one is likely to be______.A．a person who can give you some advice about tripB．a place where you can have a good tripC．an organization which can give you some adviceD．a website where travelers can leave their advice小题5:What is the passage mainly about?A．First international hotel in Shanghai.B．How to manage a hotel well.C．Knaust's management idea.D．Knaust's life story. 题型：未知 难度：其他题型
答案
小题1:A
小题2:B
小题3:C
小题4:D
小题5:C
解析
本文主要介绍了Hilton Shanghai的总经理Knaust对于一家酒店成功的理念，不在于设施设备，而在于员工所提供的具体的服务。
小题1:A 细节题。根据文章1,2段as a top business hotel in Shanghai for its convenient location and outstanding facilities for more than 20 years.和However, the hotel's newly appointed general manager Gerd Knaust says it is the people that make the hotel successful.可知A项中的内容都是游客选择这家酒店的理由。故A正确。
小题2:B 细节题。根据文章第二段However, the hotel's newly appointed general manager Gerd Knaust says it is the people that make the hotel successful.可知他认为这家酒店成功的主要原因在于人的因素。故B正确。
小题3:C 细节题。根据文章第六段After holding several general manager positions in Mandarin Oriental hotels, Knaust joined Hilton International as the general manager to open the Conrad and Doubletree by Hilton at Haitang Bay, Sanya in 2010.可知C项内容正确。
小题4:D 推理题。根据文章倒数第二段 Knaust believes that a hotel must value the customers' comments on Ctrip, Trip Advisor and other platforms, etc.可知这里的Ctri应该是一个给顾客方便评论的平台，很可能是一个网站。故D正确。
小题5:C 主旨大意题。本文主要介绍了Knaust对于一家酒店成功的理由，不在于设施设备，而在于员工所提供的具体的服务。故C项正确。
点评：本文主要介绍了Hilton Shanghai的总经理Knaust对于一家酒店成功的理念，不在于设施设备，而在于员工所提供的具体的服务。本文考查细节题为主，细节题可以在文章中直接找到与答案有关的信息或是其变体。搜查信息在阅读中非常重要它包括理解作者在叙述某事时使用的具体事实、数据、图表等细节信息。在一篇短文里大部分篇幅都属于这类围绕主体展开的细节。做这类题一般采用寻读法即先读题，然后带着问题快速阅读短文，找出与问题有关的词语或句子，再对相关部分进行分析对比，找出答案。
考点
据考高分专家说，试题“Hilton Shanghai, the.....”主要考查你对 [政治经济类阅读 ]考点的理解。政治经济类阅读
政治经济类文章的概念：
要做好这类阅读，平时就要注意了解国内外发生的政治经济大事，掌握一定背景知识，对这类文章的叙述特点及内容安排有一定了解，还要扩展这方面的词汇。阅读这类文章，要抓住文章的核心，即文章整体和各段主要在说什么，也要注意段落之间的逻辑关系。
如何备考政治经济类阅读理解题：
【题型说明】政治经济类阅读文章是高考常选材料之一。该类文章时代气息浓郁，语言鲜活，但熟字新义词、超纲词及专业词语多，长句、难句多。政治类文章大多数是同学们感性趣的内容，读起来倒有似曾相识的感觉，经济类文章读起来就像是雾里看花，文章看完，一头雾水。再加之这类文章的命题侧重于词义猜测、推理判断和文章主旨，同学们对这类题材是望而生畏。
【备考策略】建立心理优势。针对不同体裁的文章，我们要采取相应的阅读方法和技巧。政治类文章多采用记叙文形式，我们可采取“顺读法”，以便抓关键语句，领会文章主旨；而经济类文章则多采用说明文形式，我们则可以采取“逆读法”，先读试题，再从文章中查找有用信息。若遇到的确难读的材料。千万不用着急，因为你觉得难，其他人也一定是同感。在高考前，我们就要有这种心理准备，高考试卷肯定有一、两篇难以阅读的材料。不过，我们平时可以有意识地从报刊杂志上找一些较难的阅读材料来阅读，以培养自己迎难而上的心理素质。
【答题方法】
1、寻找主干：
根据英语中五种基本句型结构，把句子中的主语、谓语、宾语、表语等主要成分找出来，其他成分如定语、状语、补语等则易于理解。找到了句子主干，句子的意思至少明白了一半。
2、剔除从句：
在一个长句中可能会出现若干个从句，在理解时，如果把各个从句剔除出来单独理解，然后把大意拼凑起来，整个长句的意思就会明白六、七分。
3、辨别分句：
一个长句如果是由几个并列、转折、递进、对比关系的分句组成，句中往往有表示这些分句关系的连接词，只要能弄清楚分句和分句之间的逻辑关系，再把各层分句的意思加以连贯，整个长句的句意基本上能跃然脑中。
4、寻找关键词：
如果一个句子看完，一点句意的感觉也没有，下下策就是抓住句中的关键词，通过关键词大体弄懂这个长句的意思。
